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QAD Recruitment 2023 – Various Functional Analyst Posts | Apply Online

QAD will release Various Functional Analyst Jobs this Year 2023. Those Candidates who are interested in the vacancy details & completed all eligibility criteria can read the Notification & Apply Online. To apply for QAD Jobs Recruitment log in to the official website www.qad.com

Organization: QAD

Employment Type: IT Jobs

Total Vacancies: Various

Location: Mumbai, India

Post Name:

  • Associate Functional Analyst

Applying Mode: Online

Educational Qualification:

  • Applicants should pass any graduate from a field of Science/ Commerce or a Professional course that provides a background in Information Technology, preferably with concepts of Enterprise Resource Planning as part of their curriculum or equivalent from a recognized board.

Eligibility Criteria:

  • Minimum 1 to 3 years of relevant experience handling product support issues for global customers.
  • Good computer skills and working knowledge of QAD-supported technologies, platforms, and languages i.e., Progress, Java, Java Script, HTML, XML, Open Source technologies
  • Good Analytical & Functional skills and ability to understand business needs, Strong communication skills

Job Description:

  • Does analysis of the reported application issues by the global customers/partners
  • Provides solutions by consulting the relevant subject matter experts within the Service Delivery organization
  • Handle application issues with medium complexity in their area of expertise
  • Do routing of QSM tickets raised by the global customers/partners across the various channels
  • Adhere to all the Application Service Delivery processes and guidelines
  • Consult other senior support consultants/team leads in case of queries related to the support process or any application is
  • Enhance their knowledge of the application by learning on the job and/or by attending online or classroom training


  • Perform initial triage, duplicate, and analyze customer-reported issues.
  • Identify and provide solutions to the customers, including patch retrofits.
  • Service desk routing, which includes Web-Monitoring, Live Chat, and ACD
  • Create Problem Analysis (PA) documents
  • Develop temporary code fixes and suggest workarounds to the reported issues
  • Creating & maintaining QAD Knowledgebase Articles
  • Enhance Application Knowledge

Age Limit:

  • Not Specified

Salary Package:

  • Best In Industry

Selection Process:

  • Online Test
  • Personal Interview

How to Apply:

  • Go to the official website www.qad.com
  • Find the advertisement for QAD, and click on the advertisement.
  • QAD notification will open read it and check Eligibility.
  • To apply enter your details correctly and make the payment.
  • Candidates will be provided the opportunity to edit their application form before submission.
  • Finally, click the submit button and take a printout of the application form.

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