QAD will release Various Functional Analyst Jobs this Year 2023. Those Candidates who are interested in the vacancy details & completed all eligibility criteria can read the Notification & Apply Online. To apply for QAD Jobs Recruitment log in to the official website www.qad.com
Employment Type: IT Jobs
Total Vacancies: Various
Location: Mumbai, India
- Associate Functional Analyst
Applying Mode: Online
- Applicants should pass any graduate from a field of Science/ Commerce or a Professional course that provides a background in Information Technology, preferably with concepts of Enterprise Resource Planning as part of their curriculum or equivalent from a recognized board.
- Minimum 1 to 3 years of relevant experience handling product support issues for global customers.
- Good computer skills and working knowledge of QAD-supported technologies, platforms, and languages i.e., Progress, Java, Java Script, HTML, XML, Open Source technologies
- Good Analytical & Functional skills and ability to understand business needs, Strong communication skills
- Does analysis of the reported application issues by the global customers/partners
- Provides solutions by consulting the relevant subject matter experts within the Service Delivery organization
- Handle application issues with medium complexity in their area of expertise
- Do routing of QSM tickets raised by the global customers/partners across the various channels
- Adhere to all the Application Service Delivery processes and guidelines
- Consult other senior support consultants/team leads in case of queries related to the support process or any application is
- Enhance their knowledge of the application by learning on the job and/or by attending online or classroom training
- Perform initial triage, duplicate, and analyze customer-reported issues.
- Identify and provide solutions to the customers, including patch retrofits.
- Service desk routing, which includes Web-Monitoring, Live Chat, and ACD
- Create Problem Analysis (PA) documents
- Develop temporary code fixes and suggest workarounds to the reported issues
- Creating & maintaining QAD Knowledgebase Articles
- Enhance Application Knowledge
- Not Specified
- Best In Industry
- Online Test
- Personal Interview
How to Apply:
- Go to the official website www.qad.com
- Find the advertisement for QAD, and click on the advertisement.
- QAD notification will open read it and check Eligibility.
- To apply enter your details correctly and make the payment.
- Candidates will be provided the opportunity to edit their application form before submission.
- Finally, click the submit button and take a printout of the application form.
- Notification & Applying Link: Click Here to Apply