Securonix will release Various Reliability Engineer Jobs this Year 2023. Those Candidates who are interested in the vacancy details & completed all eligibility criteria can read the Notification & Apply Online. To apply for Securonix Jobs Recruitment log in to the official website www.securonix.com
Organization: Securonix
Employment Type: IT Jobs
Total Vacancies: Various
Location: Bangalore, India
Post Name:
- Associate Site Reliability Engineer
Applying Mode: Online
Educational Qualification:
- Applicants should pass a Bachelor’s Degree in Computer Science, Engineering, Software Engineering, or a related field with 0 – 1 year of experience or equivalent from a recognized board.
Primary Skill Sets:
- Linux, SQL
Secondary Skill Sets:
- AWS (Amazon Web Services)
Eligibility Criteria:
- Experience in application technical support, development, and operations.
- Experience with software development, infrastructure development, or development and operations for data sciences.
- Experience with big data / any combination of the following – Hadoop, Kafka, EMR, Spark.
- Experience developing or working in Amazon Web Services (AWS) environments.
- Experience with Linux & Windows infrastructures
- Experience writing with SQL queries
- Experience in development languages like Go, JavaScript, PHP, Python, Perl, Ruby.
- Understanding of regular expressions (Regex)
- Proficiency in data profiling, cleansing, parsing, standardization, and data quality exception handling and monitoring.
- Demonstrated experience in analyzing and interpreting complex data to provide resolution for data-related issues.
- Highly developed, process-oriented skills for troubleshooting and problem resolution.
- Experience in IT Service Management fundamentals – including Incident, Problem, & Change Management.
- Experience using Service Management/ticketing tools.
- Ability to continually look to improve current processes, think outside the box, and constantly evaluate better ways of conducting business and providing value to our customers.
- Good interpersonal skills and communication with all levels of management.
- Experience engaging directly with B2B customers. Ability to fine-tune your message for both technical and business audiences.
- Strong written communication skills.
- Able to multitask, prioritize, and manage time efficiently.
Responsibility:
- Provide 24X7 production support for applications and infrastructure.
- Participate in a 24×7 shift rotation; as well as on-call rotation to support site or system outages.
- Develop a deep understanding of the Securonix Snypr application.
- Use a strong sense of urgency in issue resolution.
- Provide Tier 2 level support: research, diagnose, and resolve complex technical issues with our application. Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround.
- Interact with Development, QA, and Operations teams.
- Help drive strategic improvements in systems, processes, and operations teams.
- Prepare RCA documents and participate in Post Implementation Review and Problem Management processes.
- Prioritize and manage assigned support tickets while adhering to department service-level agreements.
- Maintain a positive attitude and advocate for the customer through product issue resolution.
- Manage customers’ expectations and experience in a way that results in high customer satisfaction.
- Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
- Reproduce customer issues and if necessary, file bug tickets, escalate cases to engineering, and provide necessary documentation.
- Work to improve data processes such as parsing, analysis, standardization, and enrichment
- Work with internal and external organizations such as Development, QA, and Operations teams.
- Work directly with customers to resolve P1 & P2 issues.
- Document SOPs / KBs articles with a focus on “shift left” to our L1 team of repeatable incident triage and resolution processes.
- Help drive strategic improvements in systems, processes, and practices.
- Stay current on advancements in the infrastructure landscape and influence adoption across enterprises.
- Consistently meet or exceed SLA obligations.
Age Limit:
- Not Specified
Salary Package:
- Best In Industry
Selection Process:
- Online Test
- Personal Interview
How to Apply:
- Go to the official website www.securonix.com
- Find the advertisement for Securonix, and click on the advertisement.
- Securonix notification will open read it and check Eligibility.
- To apply enter your details correctly and make the payment.
- Candidates will be provided the opportunity to edit their application form before submission.
- Finally, click the submit button and take a printout of the application form.
Important Links:
- Notification & Applying Link: Click Here to Apply
