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Zscaler Recruitment 2023 – Various Support Engineer Posts | Apply Online

Zscaler will release Various Support Engineer Jobs this Year 2023. Those Candidates who are interested in the vacancy details & completed all eligibility criteria can read the Notification & Apply Online. To apply for Zscaler Jobs Recruitment log in to the official website www.zscaler.com

Organization: Zscaler

Employment Type: IT Jobs

Total Vacancies: Various

Location: Bengaluru, Karnataka, India

Post Name:

  • Product Support Engineer II – EST/PST

Applying Mode: Online

Educational Qualification:

  • Applicants should pass a Degree in a relevant field or equivalent from a recognized board.

Eligibility Criteria:

  • Minimum 2 – 4 years of experience supporting networking or web security products.
  • Experience with operating systems such as Linux, Unix, and Free BSD.
  • Experience troubleshooting network issues and familiarity with the necessary tools (Ping, Traceroute, MTR, etc).
  • Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS, etc.
  • Working knowledge of Apache and IIS Web Server administration.
  • Working Knowledge of networking and security products and enterprise Network Infrastructure.
  • Familiarity with Network Protocol Analysers (tcpdump, Wireshark) o Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS).
  • Authentication systems such as LDAP, MS AD, etc o VPN technologies such as IPSec and VPN clients o Scripting knowledge (SHELL, Python, Perl) would be appreciated.


  • Provide second-line phone/email consultation to independently debug complex security/network problems.
  • May participate in a 24×7 Support Operation and 24×7 on-call rotation.
  • Interface with Engineering and assist the customer with testing or troubleshooting.
  • Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams.
  • Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base.
  • Assist in developing ongoing training programs for the department.
  • Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone within the organization.
  • Ability to mentor other engineers on advanced troubleshooting, debugging, and case management skills.
  • Understand the product direction and customer use cases and provide input on product & code changes through all points of the product cycle.
  • Other duties as assigned.

Age Limit:

  • Not Specified

Salary Package:

  • Best In Industry

Selection Process:

  • Online Test
  • Personal Interview

How to Apply:

  • Go to the official website www.zscaler.com
  • Find the advertisement for Zscaler, and click on the advertisement.
  • Zscaler notification will open read it and check Eligibility.
  • To apply enter your details correctly and make the payment.
  • Candidates will be provided the opportunity to edit their application form before submission.
  • Finally, click the submit button and take a printout of the application form.

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